Effective Date: 09/01/2024

At JP Med Spa (“we,” “us,” or “our”), located in Raleigh, NC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when you interact with our website, schedule appointments, and engage with our services.

1. Information We Collect

When you use our website or schedule an appointment, we collect personal information necessary to provide our services, including:

- Name

- Email address

- Phone number

- Appointment details (such as date, time, and services selected)

- Payment information (when required)

Additionally, we may collect any information you provide voluntarily through forms, surveys, or communications.

2. How We Use Your Information

We use the information collected to:

- Schedule and manage your appointments

- Improve and streamline customer service interactions

- Send appointment reminders and confirmations

- Send promotional offers, updates, and service-related information

- Personalize marketing messages and promotional content

We may also use automated systems, including artificial intelligence, to help us deliver these services more effectively and enhance your experience.

3. Use of Artificial Intelligence (AI)

JP Med Spa may use AI technologies to process your information, enabling us to:

- Automate appointment scheduling, reminders, and follow-ups

- Customize marketing messages based on your preferences and service history

- Provide faster and more personalized customer service

AI systems are used strictly to optimize services and never replace human oversight.

4. How We Share Your Information

Your personal information is never sold or rented. However, we may share your information with third parties under the following circumstances:

- Service Providers: We may share your data with trusted third-party vendors who assist us with appointment scheduling, payment processing, email marketing, and other business functions. These providers are contractually required to protect your data and use it only for the services we request.

- Legal Compliance: We may disclose your information if required to comply with legal obligations, protect our rights, or respond to lawful requests by public authorities.

5. Data Security

We implement reasonable and appropriate security measures to safeguard your information from unauthorized access, loss, or misuse. While we strive to protect your personal information, no data transmission over the internet can be guaranteed as 100% secure.

6. Your Privacy Choices

You have the right to control how we use your personal information:

- Marketing Communications: You can opt out of receiving promotional emails at any time by following the "unsubscribe" link in our emails or contacting us at (919) 426-8031.

- Account Information: You can request access, correction, or deletion of your personal information by contacting us at

Please note that even if you opt out of marketing emails, we may still send you non-promotional messages related to your appointments or other essential communications.

7. Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Children's Privacy

Our services are intended for individuals over the age of 18. We do not knowingly collect personal information from anyone under the age of 13. If we become aware of such information, we will take steps to delete it.

9. Your Rights Under North Carolina Law

As a resident of North Carolina, you have certain rights concerning your personal information, including the right to:

- Access the personal information we have collected about you

- Request corrections or updates to your information

- Request the deletion of your information (subject to legal and operational requirements)

To exercise your rights, please contact us

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any changes will be posted on this page with an updated effective date.